Refund Policy
Last Updated: October 17, 2025
At Tillman Tax Services, LLC, we are committed to providing exceptional professional tax and legal services. Because our work involves specialized expertise, time, and customized analysis, this Refund Policy explains when refunds may or may not be issued.
Nature of Our Services
Our firm provides professional tax preparation, tax planning, tax filing, and legal tax representation services. Each engagement involves the time, skill, and judgment of a Licensed Tax Attorney and staff. Once work begins on your file, professional services are considered rendered.
Refund Eligibility
Refunds may be considered only under the following circumstances:
Duplicate Payments:
If you accidentally submit a duplicate payment, the extra amount will be refunded in full.
Service Not Rendered:
If payment was made and no work, consultation, or review has been initiated by our office, you may request a full refund within 7 business days of payment.
Technical or Billing Errors:
In the rare case of a processing or billing error, corrections or refunds will be promptly issued upon verification.
Non-Refundable Services
Due to the customized and time-sensitive nature of tax and legal work, the following services are non-refundable once initiated:
Tax return preparation, filing, or review services
Tax planning consultations or strategy sessions
Document preparation or legal research performed
Representation before the IRS or state taxing authorities
Any advisory or consulting service where attorney time or expertise has been used
Once our firm begins reviewing your financial documents or providing professional advice, refunds are not available, even if you choose not to proceed with filing or representation.
Client Responsibility
It is the client’s responsibility to:
Provide accurate and complete documentation.
Review all drafts or filings before submission.
Notify our office promptly if there are concerns about your service.
Failure to provide requested information or cooperate in the preparation process does not qualify for a refund.
Delivery and Completion
Tax preparation and legal services are considered complete once the agreed-upon deliverable (such as a tax return, legal opinion, or submission) is provided to the client, filed with a taxing agency, or presented for client approval.
Refund Request Process
To request a refund:
Submit your request in writing to [email protected] within 7 business days of your initial payment.
Include your name, service purchased, date of payment, and reason for the request.
Our team will review your request within 5–7 business days and notify you of the outcome.
Approved refunds will be issued via the same payment method originally used.
No Guarantee of Outcome
Because tax and legal results depend on each client’s unique situation, we cannot guarantee specific outcomes, results, or refunds related to IRS decisions, audit outcomes, or tax savings.
Contact Information
If you have questions about this Refund Policy or your service, please contact us at:
📧 [email protected]
📞 410-645-0527
🏢 Tillman Tax Services, LLC. – Baltimore, MD
Acknowledgment
By purchasing or engaging in services with Tillman Tax Services, LLC, you acknowledge that you have read, understood, and agreed to this Refund Policy.